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Custom Declaration Service maintenance 6th -7th July  

On 30th April 2024, new import controls were implemented under the Border Target Operating Model (BTOM). This email provides critical operational information regarding these changes. The following sections include details on Customs Declaration Service (CDS) maintenance, resources to help you comply with the new regulations, and contact points for urgent BTOM queries.

Here is the most recent information you need to be aware of:

  • Custom Declaration Service maintenance 6th -7th July 2024 
  • Resources to help you comply  
  • Contact points for urgent BTOM queries   

Customs Declaration Service maintenance 6th -7th July  

Due to scheduled maintenance on the Customs Declaration Service (CDS), the CDS service will be unavailable to all users from 9.30pm on Saturday 6th July to 5:30am on Sunday 7th July 2024.  

Declarations submitted during this timeframe will be processed at the end of the downtime.  

Please ask your agent to follow HMRC’s technical guidance on how to prevent and resolve a ‘no ‘match’ to resolve any SPS error messages on CDS your agent may see, once the declarations have been processed. 

Creating, updating, or embarking a goods movement reference (GMR) that are linked to CDS could be affected during the times listed. For guidance on GVMS, your agent should refer to the GVMS service availability and issues page.  

Please continue to monitor the inspection status of CHED import notifications submitted for consignments arriving during this time period on the IPAFFS dashboard. Port health authorities, local authorities and APHA will still be able to call consignments for SPS inspections independently of CDS. 

For further information and updates visit HMRCs CDS service availability and status page.  

Resources to help you comply    

DEFRA’S detailed guidance has been updated with information on how to comply with your new legal responsibilities for:      

Read DEFRA’S Leaflets to help businesses prepare for a new approach to importing goods to GB under the BTOM.

Stay informed about the latest Port Health news by registering at: https://www.porthealth.uk/contact/