Port Heath update – 21st May 2020

Suffolk Coastal Port Health Authority has established a sustainable “new normal” within our own office environment. We will still be working in a similar way as we are now, with no weekend working for the foreseeable future. However we have developed recovery plans to provide a service in line with pre-Covid-19 levels which will allow us to continue to protect public and animal health. Whilst we now revert to completing some of our other urgent work, you may experience some delays in getting consignments released. This is when comparing it to what you have experienced since the temporary changes were made to the service in late March. Hopefully these delays will not be in excess of those experienced before Covid-19, but as we make this transition we ask for your patience and understanding.

As a reminder, our opening hours are currently as follows:

Monday to Friday – 08:00 – 18:00

Saturday and Sunday – CLOSED