CHED – Estimated Time of Arrivals

We are currently experiencing a high volume of CHEDs being submitted to us where the estimated time of arrival is incorrect. This in turn is having an impact on the service you are receiving from us.

Please ensure that the correct date and estimated time of entry are declared. 

For consignments arriving on ferries the time entered should reflect the relevant arrival time published by the ferry company

Harwich Arrival times – 04:00am, 05:15am, 18:30pm, 19:45pm

Felixstowe Arrival Times – 04:00am, 15:00pm, 22:00pm

CHED errors

We are seeing a significant number of CHED errors for EU consignment which are causing unnecessary work and delay.

In particular:

For medium risk goods, we require one CHED per health certificate.

Any low-risk goods in the same trailer must be declared on a separate CHED covering just the low-risk products.

Do not submit multiple CHEDs for one consignment. This causes a lot of extra work and confusion, and you will be charged for each CHED.

If you need to replace a CHED, the existing one will need to be deleted and a new one made. You must notify us when a new CHED has been made and the reference of the one it replaces.

Ensure that a copy of the invoice, packing list and transport document (CMR where available or bill of lading) are always uploaded to the CHED regardless of risk. The commercial documents must at least identify the premises of origin, destination, contain a description of the product and the quantity (i.e. number of packages, net and gross weights)

Ensure that the establishment of origin of the products (e.g. cutting plant, manufacturing plant) is entered on the CHED including for low-risk consignments. An establishment is not required for honey and composite products made using previously processed ingredients.

Ensure that the correct BCP is selected

Please always take time to fully review your entry to ensure it is fully completed and accurate.

Local Holds

If we have your consignment on a local hold in Destin8, this means we are dealing with the consignment. Until the paperwork is received and all our checks have been completed satisfactorily, we will not release your consignment.  


If you import products which are subject to CHEDD controls, you must upload all the supporting documents to your notification. This includes Invoice, Bill of Lading / CMR and Packing List. Failure to do this will delay your consignment clearing our controls.

Finance accounts –

Thailand / China Poultry –

DEFRA have confirmed that the Windsor framework requires 100% inspections to continue to be carried out on Thailand / Chinese poultry meat products .

The requirement comes from Reg 12 point 7 here The Official Controls (Miscellaneous Amendments) Regulations 2024 ( (on page 14) .

Currently only New Zealand  lamb and petfood/dog chews from non-EU countries are referred to in DEFRAs guidance. We are expecting that guidance to be updated shortly to reflect the legal position.

Clearances –

Please ensure when you complete your customs entry that you  enter the CHED reference correctly otherwise clearance may be delayed.  The reference is provided to you upon submission of your CHED is as shown below –


Common errors on clearances –

  1. Several of the commodity codes listed in the CHEDS are provided at a 4-digit level. However, the most detailed CN code available in IPAFFS must be used (at least 6 digits)
  1. You must ensure you are completing the correct CHED type – CHED P for products of animal origin and animal by-products, CHED D for foods not of animal origin, CHED A for animals.

Other BTOM relates posts –

Guidance for Agents IPAFFS

BTOM Update CHED Import Notification

BTOM Commonly Asked Queries Since 30th April

Importing High Risk Food and Feed Of Non Animal Origin From the EU to GB

BTOM Updates Live CHED Completion

IUU Requirements for Wild Caught Fish Imports

SCPHA Releases BTOM Requirements for Felixstowe and Harwich Ports

Certificates for Import Transit

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