Our main contact number is 0845 646 1310 Monday – Friday.

Due to the extensive workload we will be issuing telephone breaks between 12:30 -14:00.

We will not be contactable by telephone during this time and will be using this time to streamline our processing of notifications.

We apologise for any inconvenience this may cause. 



our mission

Protection of Public and Animal Health. 

We are responsible for the enforcement of Health Controls at the Port of Felixstowe, whilst delivering port health functions at a number of other ports.

With the largest Port Health team in the UK, Port Health at Suffolk Coastal has a very experienced staff who have set a high standard in service delivery; and with the development of their own bespoke IT system PHILIS, are driving forward efficiencies, lowering costs and reducing clearance times.

Partnered with

what we do

Our skilled team examine imported goods to ensure the safety of such products. 

We look at products including those of animal origin, non animal origin and plastics – a few examples can be seen here.

We are here to rule out and minimise any risks from dangers such as foot and mouth, avian flu and aflatoxins, to leaching chemicals in plastic cooking utensils, radiation levels and physical dangers such as choking hazards in confectionery.

(*) Please be aware that call charges apply when calling our main number - please see our contacts page for further information.